Resources for prospective & current tenants.
Tenant Resources
If you know of someone who needs to rent a property in the Asheville area, whether they're looking to find a home, condo, apartment, or townhouse, we can help! Our property management team is available to assist you Monday through Friday, 8:30AM - 4:30PM. Our Emergency Maintenance Team is available 24 hours a day at (800)789-1135. If you have a non-emergency maintenance request please complete a maintenance request through our Tenant Portal below.
view rentals & apply online
log into tenant portal
Life is busy and complex. tonsofrentals.com® streamlines everything related to renting a home and gives you one less thing to worry about. tonsofrentals.com® is more than a property rental website – we’re a full-service property management firm with over 35 years of experience. We have the centralized systems and resources in place to make your renting experience a breeze.
tonsofrentals.com’s 1 stop portal is easy as 1, 2, 3!
We have the largest selection of houses under one roof, an application and leasing system that’s a breeze, and a promise to build a lasting relationship with you through quality, trust, and stability.
1. SEARCH
Browse through our extensive list of rentals online. We designed our website to make the search for your perfect rental property easy and incredibly flexible, with options to search by location, price, and number of bedrooms or baths. Each rental home listing also includes detailed information about the home, along with photos, neighborhood information, a location map and much more.
Search Our Rentals2. APPLY
Even our rental approval process is fast and easy! You complete your rental application quickly online through our secure website. In most cases, we can expedite your application within 24-48 hours
3. LEASE AND LIVE
After you sign your lease, we’ll take time to give you a thorough move-in orientation. We’ll review your move-in package and go through all the details, responsibilities, and expectations for renting the property. You’ll become familiar with each aspect of the user friendly lease, and then you’ll be ready to enjoy your rental home!
ADDITIONAL RESOURCES
Frequently Asked Questions
Here are some of the most common questions our renters ask:
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WILL YOU CLEAN MY RENTAL HOME BEFORE I MOVE IN?
Your home is completely sanitary and ready to move in, so it’s not necessary to anticipate cleaning on your own. Each tonsofrentals.com® home is cleaned and maintained prior to your move in, including carpets, appliances, bathroom fixtures, window treatments, and paint where necessary. We also treat for fleas, ticks, bedbugs, and other pests. -
WHAT HAPPENS IF I MOVE OUT BEFORE MY LEASE ENDS?
Once you have signed a lease with tonsofrentals.com® you are responsible for fulfilling the terms of the lease for its entirety or until we have found a new, qualified resident. There is an exception for those residents transferred as active military. Your tonsofrentals.com® representative will explain all your obligations and provide more information about the military transfer exception. -
CAN I PAINT OR WALLPAPER MY RENTAL HOME?
We work hard so your new rental home is comfortable and move-in ready. However, your lease does not allow you to make property alterations without explicit permission from the landlord, who is the owner of your rental property. If you’d like to explore this option, we can facilitate the discussion with your landlord. -
ARE THE LOCKS CHANGED PRIOR TO MY MOVING IN?
Yes! For safety purposes, we re-key each property between residents. -
DO YOU ALLOW PETS?
We consider household pets on a case by case basis, depending on the property and the type of pet(s) you have. However, you should know not all properties will accept pets, nor are all pets allowed. Your tonsofrentals.com® representative will discuss your specific pets to determine if they will be compatible in the home of your choice. -
WHERE DO I PAY MY RENT EACH MONTH?
Paying your rent is easy and fast at tonsofrentals.com®. Several convenient payment methods help reduce hassle and give you access to the latest tools: online rent payment, automatic draft from your bank account, or credit card. And, you can still mail your rent, too. -
HOW DO I GET IN TOUCH WITH SOMEONE IF I HAVE A QUESTION ABOUT MY RENTAL?
There are multiple ways to contact the tonsofrentals.com® team: by a local number, toll free, email, fax and through the online Resident Portal. The Customer Care team is available by any of these means to help with any questions you may have and if necessary they will reach out to the Property Manager for you. We also have an After-Hours Emergency Hotline residents can call if there is a maintenance emergency after business hours.